This Privacy Policy describes how fairyglen.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and other payment method), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising and Analytics
We use advertising, analytics, and tracking technologies to understand how visitors use our Site, measure the effectiveness of our advertising, improve our services, and provide advertisements that may be more relevant to you.
These technologies may collect information about your device and your interactions with our Site, including your IP address, browser and device information, pages and products viewed, searches, items added to your cart, checkout activity, purchases, and interactions with our advertisements.
Meta (Facebook and Instagram)
We use advertising and measurement technologies provided by Meta Platforms, Inc., including the Meta Pixel and Meta Conversions API.
The Meta Pixel collects information from your browser about your interactions with our Site. The Meta Conversions API may also transmit information directly from our servers or ecommerce platform to Meta.
Depending on the interaction and our configuration, information shared with Meta may include browsing and shopping activity, purchase information, IP address, device and browser information, and customer information such as your email address, phone number, name, or location. Certain customer information may be hashed before being transmitted.
We use these technologies to measure advertising performance, attribute purchases and other actions to advertisements, create advertising audiences, improve ad delivery, and show advertisements that may be more relevant to you on Facebook, Instagram, and other Meta services.
Meta processes information it receives in accordance with its own privacy policies and terms.
We use Google Analytics and Google advertising technologies to understand how visitors use our Site, measure website and advertising performance, and improve our marketing.
Google technologies may use cookies and other identifiers and collect information such as your device and browser information, IP address, pages viewed, interactions with the Site, and purchase or conversion activity.
We may also use Google Ads for conversion measurement, remarketing, audience creation, and advertising. Information about your interactions with our Site may therefore be used to measure advertisements and provide advertisements that may be more relevant to you.
Google processes information it receives in accordance with its own privacy policies and terms.
We use Pinterest advertising and measurement technologies, which may include the Pinterest Tag and Pinterest Conversions API.
These technologies may collect or receive information about interactions with our Site, such as pages and products viewed, searches, items added to a cart, checkout activity, purchases, and other conversion events.
Depending on our configuration, customer information such as an email address or other identifiers may also be transmitted in hashed form to help Pinterest match website activity with Pinterest users.
We use these technologies to measure advertising performance, understand conversions, create audiences, improve advertising campaigns, and show advertisements that may be more relevant to you.
Pinterest processes information it receives in accordance with its own privacy policies and terms.
Other Advertising and Analytics Partners
We may use additional advertising, analytics, email marketing, and measurement providers from time to time. These providers may use cookies, pixels, APIs, or similar technologies to collect or receive information about your interactions with our Site for analytics, measurement, attribution, personalization, and advertising purposes.
Your Choices
Depending on where you live, you may have the right to opt out of certain uses or disclosures of your personal information for targeted advertising, sharing, or sale as those terms are defined under applicable privacy laws.
You may also control certain cookies and tracking technologies through our cookie or privacy preference tools, your browser settings, and the privacy or advertising settings provided by the applicable advertising platforms.
Please see the Your Rights and Cookies sections of this Privacy Policy for additional information about your choices.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Sale, Sharing and Targeted Advertising
Some privacy laws define certain disclosures of personal information for advertising purposes as a “sale” or “sharing” of personal information, even when no money is exchanged.
We may disclose certain identifiers, device information, internet or electronic activity, commercial information, and information about your interactions with our Site to advertising and analytics partners for purposes including targeted advertising, advertising measurement, attribution, analytics, and audience creation.
Depending on applicable law, these activities may be considered the “sale” or “sharing” of personal information or the processing of personal information for targeted advertising.
Where required by applicable law, you may have the right to opt out of these activities. You may exercise available privacy choices through the privacy or cookie controls provided on our Site or by contacting us using the information listed in the Contact section of this Privacy Policy.
We do not knowingly sell or share the personal information of children under 16 for targeted advertising.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the email address below: info@fairyglen.com.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the email address below: info@fairyglen.com.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
You can control or manage cookies through your browser settings. Most browsers allow you to block or delete cookies, although doing so may affect the functionality or availability of certain features of our Site.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@fairyglen.com or by mail using the details provided below:
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
Last updated: August 21, 2026